Latest News

Changes to our Dealer Program

Effective immediately, we have added ILCO Key Blanks as part of our reseller program, so those who are registered already pricing will automatically adjust when you log in.

 

Effective immediately, we are adding Millwork and Cabinet Makers access to our dealer program.

 

If you aren’t a member of our reseller program, please reach out to us at support@officekeys.ca to find out more!

 

We thank you for your ongoing business and support.

 

Suprise 2 day Key Machine Sale

Surprise,

 

For any order placed through our website today and tomorrow for Key Machines.  We are offering an additional 5% discount on ALL key machines we carry in our Key Machine section of our website.

 

Use coupon code “keymachine” when you check out.

 

Offer Valid March 13 and March 14, 2019.  Coupon code MUST be used upon check out.!

 

We thank you for your ongoing business and support!

Support Tickets

After much hard work in December and January of this year, we are pleased to announce that we have implemented a support ticket system to better track our client inquiries on orders and product inquiries.

As we are growing, we simply receive a high number of emails daily and your emails are very important to us.  We needed a way to ensure that we are able to track requests.  So when you email our support email a Client Case is immediately automatically created and you are informed of your specific case number.  Once your case is assigned to an agent, you will receive correspondence regarding your inquiry.  Having this system in place will better allow OfficeKeys.ca to respond to your request.

Effective immediately please email support@officekeys.ca for any and all support related question regarding Orders, Product inquiries, etc.

We thank you for your business and continued support.

Product Search Enhancement

We are very excited to say that we have redesigned our search functionality and look on OfficeKeys.ca.

Our left side product navigation bar has changed recently.

For those of you who regularly visit OfficeKeys.ca, you would have noticed this change already in the past few days. For those who haven’t visited recently, please visit us and check out the change. We have listened to your comments.

What our new product search does:

– It now shows at a glance how many items/products (product count) are in a specific product category so you know for sure that there are some further options to look through.

– When you click on the check box to the left of an option, your product choices will narrow down to help you find what you are looking for, and the right side of the screen will refresh as you toggle the available options. Just unclick if you want to want to see more categories/product. Or just click on “Store” in the blue navigation to refresh everything from the start.

– When you look at the navigation bar to the right of any Category Title, if there is an (+) to the right of it, you can click on that and it will quickly allow you to see the sub categories available without narrowing down the search.

– We know that our product categories are nicely organized for the ease of search and we will be enhancing this as well going forward. We want to make it easy for you to find the items on OfficeKeys.ca fast and easy!

In addition, on the top right corner of every page on our website is a search field. You are also able to search for content here as well. You are able to search by Product Manufacturer, Lock Manufacturer, or lock number, or any product information within our product pages. You will also notice that our search function in this search now has a live function, so as you type in your search request your possible suggested options will appear and they will stop once you hit enter.

We wanted to take the time to say thank you all for your continued business and support and as we grow, we will be enhancing our service to you our valued client!

Now that we have enhanced our product searches, we will be focussing on adding more products and options from our valued supplier partners.

Remember, if you ever have any questions or concerns please don’t hesitate to reach out to us at info@officekeys.ca

2019 will be a great year as we will have many announcements this year!

Happy New Year 2019

 

OfficeKeys.ca would like to take a moment to wish all of our Clients, and Product Vendors, and Business Associates to wish you all a very Happy New Year.  We hope that 2019 brings lots of happiness, good luck, and being very prosperous in the coming year.

We most certainly thank you for all of your business and support in 2018 and look forward to being a great service provider in 2019.  We are going to be adding more content from our Vendor partners, as well as some upgrades to OfficeKeys.ca in the new year so please watch for details as they are announced.

Please be safe and enjoy your ringing in the new year with your family and friends as we all look towards the starting of 2019!

Cheers!

Changes to Shipping Policies

Effective immediately, we have changed some aspects of how we ship keys and products.

 

We no longer offer the option for regular postal mail for small key orders.  We were finding that these shipments were simply just taking too long, or being lost or misplaced and were non trackable.  Now this option has been eliminated as we have automated all of our shipping processes with ALL carriers.

 

We now have BOTH Canada Post AND United Parcel Service (UPS) as trackable options on shipments from OfficeKeys.ca.   This will give the client a comprehensive option to choose from either carrier and choose the best price based on their delivery location.  Please use a physical address for checkout and NOT PO Boxes.

 

Both UPS and Canada Post are fully integrated with OfficeKeys.ca and providing real time shipping rates.  So once you enter in a shipping address, the Carrier will be contacted automatically with your shopping cart contents and weight and provide an accurate rate based on your required shipping address.

 

For Stocked orders, as well as routine orders they will ship generally the following business day.  Special orders and back ordered products will ship once they are ready.

 

When your orders are completed you will receive a notification email (provided you have entered one correctly on your order) which will provide your tracking number for either carrier.

 

We have implemented these changes to give you our clients a better level of service.  We want to be your number one choice for replacement office furniture keys.

 

We thank you for your continued business and support and look forward to a great 2019.

 

There will be many announcements coming up with news and enhancements on OfficeKeys.ca

 

Pricing change – Single Sided Keys

We are advising that we are adjusting our pricing for Single Sided Code keys.  We have not increased this pricing in over 7 years and due to change in exchange rate, cost of goods and rising costs we are implementing a 6% pricing increase on these items.

So most keys that have a current retail price of $5.00 each Canadian Dollars will increase to $5.30 each Canadian Dollars.

If you have special discounting the discounting will not change, but your net will increase by 6%.

At this time we don’t expect to be doing any major changes to our double sided keys.

This pricing change will be implemented on our site during the week of December 24 to Dec 28, 2018, so that our pricing is correct for the 2019 year.

Remember, we are the best way to deal with replacement keys for Office Furniture as most keys are cut same day and ship the following business day.  We cut each and every key as ordered and required.

We appreciate and thank you for your business and continued support.

Black Friday 2018 Sale

From Today until November 30, 2018, OfficeKeys.ca will offer an additional 10% discount on all Parts and tool orders from the following suppliers with a minimum $200.00 spend:

 

Capitol Industries

CompX

CompX Chicago

CompX National

CompX Timberline

HPC Inc

Hudson Lock

Lucky Line Products

Wesko Lock

 

Also, in addition to the above any part order Over $500.00 Canadian, will receive a 5% of your order value as a Special Bonus Coupon code towards any future OfficeKeys.ca order (excluding code keys) that would be valid until January 31, 2019.

Order ANY Key machine on our website, you will receive a 10% Special Bonus Coupon of the value of the machine purchased for a future purchase on OfficeKeys.ca (excluding code keys) that would be valid until January 31, 2019.

Any orders of ILCO Key Blanks that are over $300.00 you will receive a Special Bonus Coupon of 10% of your purchase to be used towards a future purchase on OfficeKeys.ca (excluding code keys) valid until January 31, 2019.

 

The Coupon Code is “BlackFriday2018”

This additional discount is only applicable when you have a purchase of a minimum of $100.00 Canadian before shipping and can be any combination of products listed from these manufacturers.  Only for orders placed through our website using the Coupon Code until end of day on November 30, 2018.

Special order products are not included.  Deals only apply to product available online.

Bonus Coupons will all be issued December 1, 2019 and emailed directly to you.  Bonus coupons can only be used on parts or tool purchases from the above suppliers.

Thank you for your ongoing business and support!

We want to partner with you!

American Thanksgiving 2018

OfficeKeys.ca is wishing all of our American Clients, Business Partners, Associates and Vendors, a safe, fun and Happy Thanksgiving with your family and friends.

We thank you for all of your ongoing business and support.

We will see you all next week!

Cheers!

 

UPS Shipping Rates

We just wanted to let everyone know that OfficeKeys.ca has lowered all of our UPS shipping rates by an additional 6% effective today!  Using the UPS shipping option for replacement keys is just the best most efficient way of getting replacement keys.!

 

Our website is fully integrated with UPS.com to get you the best ship rate based on your location, and weight and contents of our shopping cart products.

 

We wish you a wonderful day and thank you for your business and continued support.!